Doorstep Tech Services | On-Site Computer Help for Home & Business

Friendly tech help right at your door.

We provide on-site computer repair, upgrades, networking, and setup for homes and small businesses. Clear pricing. Clear scope. Professional results.

On-site service Flat-rate tiers Residential + business Wi-Fi, malware, upgrades, setup

How we help make your tech work for you!

Technology Consultation

Whether it's a Wi-Fi upgrade or your dream gaming pc build, we'll help you pick the right tech for your needs.

Installation and Set-up

We'll get your device up and running, and make sure you know how to use it.

Troubleshooting and Repair

We'll help you keep your old gear running. And if it makes sense to replace than repair, we'll let you know

Clear tiersKnow the price before we start
On-siteWe come to you

Services

Flat-rate tiers for most jobs. Starting at $75.

Wi-Fi & Networking

Router/mesh setup, dead-zone fixes, device reconnect, network optimization.

Virus & Malware Removal

Cleanup, security hardening, antivirus configuration, prevention guidance.

New Device Setup

Setup + data transfer, email/browser setup, backup + security from day one.

Diagnostics & Repair

Software issues, hardware troubleshooting, parts install, best-effort repair.

Hardware Upgrades

SSD/RAM upgrades, GPUs/PSUs, internal cleaning & thermal service.

PC Builds

Gaming/workstation builds, burn-in testing, BIOS optimization, security setup.

How it works

1) Tell us what’s going on

Call or email with the issue, device type, and your location.

2) We quote a tier

Most work is flat-rate. If it’s unknown complexity, we’ll quote hourly before proceeding.

3) We fix it on-site

We complete the job, verify results, and document what was done. We may need to take your equipment to the shop for some complex or time consuming jobs.

Service area

Serving homes and small businesses in Coastal / Southeastern Connecticut. East Lyme, Essex, Groton, Lisbon, Lyme, Montville, Mystic, New London, North Stonington, Norwich, Old Lyme, Old Saybrook, Pawcatuck, Preston, Salem, Stonington, Waterford, Ledyard.

FAQ

Do you offer flat-rate pricing?

Yes. Most services are offered as flat-rate tiers with defined scope. Hourly billing is reserved for board-level repair or unknown complexity.

Do you work with businesses?

Yes, home offices and small businesses. We can standardize Wi-Fi, backups, and endpoint security, and provide scheduled maintenance.

Do you guarantee Wi-Fi speeds or coverage?

No, Wi-Fi performance depends on building materials, interference, ISP limitations, and device capabilities. We optimize what’s possible and validate results.

Is my data safe?

We take care, but data loss can occur due to pre-existing issues. Backups are strongly recommended; we offer backup setup and protection services.

Get help

Fast response for local on-site service. Call, email, or add a booking link here.

Hours: Weekdays by appointment. Emergency service availability.

What to include

Device type (Windows/Mac), issue description, urgency, and your town. If it’s a Wi-Fi job: router/mesh model + ISP type.